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What is social engineering?

Social engineering is when someone tricks you into giving away something important, like a password or private information. They do not break into your device. They try to fool you with clever words or friendly messages.

Sometimes it can start with a phone call, a message, or even a fake job or prize. It might seem helpful or exciting at first.

How it works

People who do social engineering want you to trust them. They might:

  • Pretend to be someone who works in tech or IT
  • Ask you to install a programme to help them
  • Leave a USB stick somewhere hoping you will plug it in
  • Say there is a problem with your account or device
  • Pretend to be someone you know like a teacher or boss

They try to sound serious and important so you do what they say.

What to watch out for

  • If someone asks for your password or wants you to click something you do not recognise, be careful.
  • If someone says they need to fix your device and you did not ask for help, stop and tell an adult.
  • Never plug in a USB stick that you just found. It could put bad software on your device.

    How to stay safe

    • Only install software with help from an adult you trust
    • If a message or call seems strange, check with someone before doing anything
    • Never share your passwords or codes with anyone
    • If someone tells you to do something and it feels strange, talk to a grown-up
    • Ask questions and take your time before clicking anything new or odd

    What to do if you think someone tried to trick you

    • Tell an adult straight away
    • Turn off the internet on your device
    • Do not click anything else or talk to the person again
    • Write down what happened if you can remember it
    • Run a virus scan if your device lets you
    • Change your passwords using a safe computer

    There are helpers online who might be able to unlock your files for free. Grown-ups can find them by visiting special websites.

    Tricks like this can happen to anyone. The best way to stay safe is to ask questions and speak up.

    You are not in trouble for making a mistake. It is smart to get help.

    Remember, real helpers never ask for your password.

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