Social engineering is when someone tricks you into giving away something important, like a password or private information. They do not break into your device. They try to fool you with clever words or friendly messages.
Sometimes it can start with a phone call, a message, or even a fake job or prize. It might seem helpful or exciting at first.
People who do social engineering want you to trust them. They might:
They try to sound serious and important so you do what they say.
There are helpers online who might be able to unlock your files for free. Grown-ups can find them by visiting special websites.
Tricks like this can happen to anyone. The best way to stay safe is to ask questions and speak up.
You are not in trouble for making a mistake. It is smart to get help.
Remember, real helpers never ask for your password.