What parents need to know
Malware is short for "malicious software." It’s a type of program designed to get into your child’s device (their phone, tablet or laptop) without them knowing. Once inside, it can spy on what they do, steal passwords, or even damage the system.
Children and teens might come across malware by clicking a link, downloading an app, or opening a file they didn’t realise was unsafe. It’s easy to fall into, but with some guidance, it’s also easy to avoid.
Signs your child’s device might be infected
These are some of the signs you and your child should look out for:
- The device becomes slow, crashes, or feels hot all the time
- Battery drains unusually fast or internet data use suddenly spikes
- New apps or pop-ups appear that weren’t installed
- Passwords stop working or strange logins appear
- Antivirus or security software has stopped working
If your child notices any of these things, they should let you know straight away.
How to help your child stay safe
- Only download from trusted places - Encourage your child to use official app stores and well-known websites. Teach them to be careful with links sent through social media, games, or group chats. Even if it’s from a friend.
- Keep everything updated - Show your child how to turn on automatic updates. These updates often fix holes that malware could get through.
- Use the device’s built-in protection - Most phones and computers already have antivirus or malware scanning. Make sure these stay turned on and updated.
- Back up their files - Explain how backups can protect their work, photos, and school files. If a device does get infected, having a backup means nothing is lost.
- Remove old apps they don’t use - Unused apps can become unsafe if they’re not updated. Help them clear out apps they no longer need.
What to do if you think there’s malware
If you or your child suspect something is wrong:
- Disconnect from the internet to stop anything being sent out
- Run a full antivirus scan using trusted security software
- Delete any apps or files they didn’t install
- Factory reset the device if the infection is serious but only after backing up what’s safe
- Change their passwords from a different, clean device
Let them know that malware often sneaks in quietly; it’s not their fault, and it can be fixed.
